PRIVACY & COOKIE POLICY

Last updated: Jan 25, 2023 12:29 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.controlledfluidics.com/ Website (the "Website") operated by Controlled Fluidics, a(n) Professional Corporation formed in New Hampshire, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

We collect any and all information that you enter on this Website. In the last 12 months, we have collected the following information about individuals using our Website:

▼  Details

Name

• Information submitted by the consumer;
• Tracking pixels;
• The observation and recording of activities by the business, such as through the use of cookies.

• Analytics;
• Performing services;
• Providing customer service;
• Verifying customer information.

▼ Details

• Information submitted by the consumer;
• Tracking pixels;
• The observation and recording of activities by the business, such as through the use of cookies.

• Analytics;
• Performing services;
• Providing customer service;
• Verifying customer information.

▼ Details

Email address

• Information submitted by the consumer;
• Tracking pixels;
• The observation and recording of activities by the business, such as through the use of cookies.

• Analytics;
• Performing services;
• Providing customer service;
• Verifying customer information.

▼ Details

Business Name

• Information submitted by the consumer;
• Tracking pixels;
• The observation and recording of activities by the business, such as through the use of cookies.

• Analytics;
• Performing services;
• Providing customer service;
• Verifying customer information.

Note that we do not use your personal information for the purposes of targeted advertising, nor for profiling. Please see the "Your Rights" section below for more information about exercising your privacy rights related to profiling and targeted advertising.

WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

We do not share nor disclose your personal information to any third parties.

HOW WE PROTECT YOUR INFORMATION

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only;
• Destroying the personal information that we no longer need;
• Performing regular risk assessments;
• Having comprehensive security policies and procedures;
• Maintaining up-to-date software and safeguards;
• Performing regular due diligence of vendors.

SALE OF YOUR INFORMATION

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

COOKIES

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

• Analyzing our Website traffic;
• Analyzing your interactions with advertisements;
• Identifying if you are signed in to the Website;
• Testing content on the Website;
• Storing information about your preferences;
• Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

CHILDREN'S PRIVACY

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

ANALYTICS PROGRAMS

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

INFORMATION RETENTION

We retain your identifying information until we no longer need the information to contact you.

YOUR RIGHTS

All visitors or users of this website have the following rights with regard to their personal information:

1. The right to opt out of use of your personal information for the purposes of targeted advertising.
2. The right to access the personal information that we have collected about you.
3. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
4. The right to know whether your personal information is sold or disclosed and to whom.
5. The right to say no to the sale of your personal information.
6. The right to opt out of the sharing of your personal information.
7. The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
8. The right to request that we delete all or some of the personal information that we have collected on you.
9. The right not to be discriminated against based upon your exercise of your privacy rights.
10. The right to equal service and price, even if you exercise your privacy rights.
11. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
12. The right to request that we amend any of the information that we have collected about you.
13. The right to withdraw your consent to the processing of your data.
14. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
15. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
16. The right to limit the use and disclosure of your sensitive personal information.

EXERCISING YOUR RIGHTS

You may exercise the rights specified above by submitting a consumer request to:

Tom Rohlfs
President
sales@cfluids.com
+1 603 673 4323
18 Hollow Oak Lane, Milford, NH 03055
United States

If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name;
• Phone number;
• Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

• Valid power of attorney;
• The requester's valid government-issued ID;
• The authorized agent's valid government ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a second or subsequent request within a 12-month period.

ACCOUNTABILITY

The following person is accountable and responsible for our privacy practices and procedures:

Tom Rohlfs
President
+1 603 673 4323
sales@cfluids.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

THIRD-PARTY WEBSITES

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

DO NOT TRACK

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

CHANGES TO PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

QUESTIONS

If you have any questions about this Privacy Policy, please contact us at sales@cfluids.com.

Effective Date: 24-Feb-2024
Last Updated: 24-Feb-2024

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

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